Shipping & Returns
Shipping & Returns Policy
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Shipping Zones:
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We ship to all regions available to courier companies. South Africa only.
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Estimated Shipping Time:
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Depending on the area, expect delivery within 5-7 business days.
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Shipping Cost:
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Shipping costs vary, typically under R200, and may depend on order size. View the exact amount at the shipping checkout.
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International Shipping:
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Currently, we do not offer international shipping.
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Courier Services:
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We use Courier Guy and offer collection within 3-5 days, depending on stock availability.
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Order Tracking:
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Track your order through the Courier Guy online portal. A tracking number will be provided 2-3 days after checkout.
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Express Shipping:
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Express shipping is available depending on stock availability, as our products are handmade.
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Shipping Delays:
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In the event of shipping delays, clients will be notified. Unfortunately, no compensation is provided.
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Address Modification:
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Address modifications after placing an order are not allowed.
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Returns:
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Returns are accepted only for unopened products damaged during shipping. Contact us at everythingherbal.llynn@gmail.com to initiate the return process.
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Contact Information:
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For shipping-related concerns, reach out to us via email at everythingherbal.llynn@gmail.com.
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Lost Packages:
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If a package is lost, a report will be filed with the courier company, and we will contact the client to discuss a refund.
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