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Shipping & Returns

Shipping & Returns Policy

  • Shipping Zones:

    • We ship to all regions available to courier companies. South Africa only.

  • Estimated Shipping Time:

    • Depending on the area, expect delivery within 5-7 business days.

  • Shipping Cost:

    • Shipping costs vary, typically under R200, and may depend on order size. View the exact amount at the shipping checkout.

  • International Shipping:

    • Currently, we do not offer international shipping.

  • Courier Services:

    • We use Courier Guy and offer collection within 3-5 days, depending on stock availability.

  • Order Tracking:

    • Track your order through the Courier Guy online portal. A tracking number will be provided 2-3 days after checkout.

  • Express Shipping:

    • Express shipping is available depending on stock availability, as our products are handmade.

  • Shipping Delays:

    • In the event of shipping delays, clients will be notified. Unfortunately, no compensation is provided.

  • Address Modification:

    • Address modifications after placing an order are not allowed.

  • Returns:

  • Contact Information:

  • Lost Packages:

    • If a package is lost, a report will be filed with the courier company, and we will contact the client to discuss a refund.

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